Privacy Policy
Last updated: 12 October 2026
This policy explains how Golden Hair Fixing ("we", "us") handles personal data when you use goldenhairfixing.in, contact us, or visit one of our studios. We follow India's Digital Personal Data Protection Act, 2023.
What we collect
- Enquiries: your name, phone number and the details you choose to share when you call us, message us on WhatsApp, or use a form on this site. Our website forms do not store anything on our servers; they open WhatsApp with your message pre-filled, and nothing is sent until you press send.
- Consultation information: notes about your hair, scalp and preferences, and photos you send us or that we take during a consultation (with your permission) to design and fit your hair system.
- Website usage: pages visited, device and browser type, approximate location and referring site, collected through Google Analytics and PostHog using cookies or similar technology. IP addresses are anonymised in Google Analytics.
How we use it
- To answer your enquiry, book appointments and provide and service your hair system.
- To send you appointment reminders and aftercare information you have asked for.
- To understand how the website is used and improve it.
We do not sell your personal data. We do not use consultation photos in marketing, on social media or on this website unless you give separate, explicit written consent, which you can withdraw at any time.
Who we share it with
Only with service providers that help us run the business: WhatsApp (Meta) for messaging, Google (Analytics and Maps), and PostHog (website analytics). Each processes data under its own privacy terms. We may disclose data if the law requires it.
How long we keep it
Client records are kept for as long as you are a client and for a reasonable period afterwards for servicing and legal purposes. You can ask us to delete your data sooner, unless we are required to keep it.
Your rights
You can ask to access, correct or erase your personal data, withdraw consent, or raise a grievance. Contact us using the details below and we will respond within a reasonable time. If you are not satisfied, you may approach the Data Protection Board of India.
Contact
Golden Hair Fixing, Shop 232-A, 2nd Floor, The Great India Place Mall, Sector 38, Noida, Uttar Pradesh 201301
Email: goldenhf.noida@gmail.com · Phone: +91 98118 78644
Changes
We may update this policy. The date at the top shows when it last changed.